SHIPPING / RETURNS

SHIPPING

We ship Tribe store orders from the great city-state of Austin, TX. Your order will ship by either USPS, DHL, UPS or FedEx, depending on which method is the most efficient and cost effective. International orders are most typically shipped by USPS or DHL. When your order ships, you will receive a shipping notification by email with a tracking number that you can use to follow the progress of your shipment. That about sums up our shipping policy.

RETURNS

We accept returns of merchandise if returned within 30 days and the merchandise is still in new, unused condition. Apparel must be unworn, unwashed, and, ideally, still have the tags on it. The cost of shipping an item for return back to Whiskey Tribe is at the expense of the customer. To initiate a return, send an email to us at store@whiskeytribe.com with "Store Returns" in the subject and let us know you are sending back item(s) from your order. Or get in touch through our Contact form. Include the name you used when you placed the original order, the order # if you know it, and a short note letting us know what you'd like to return. We will respond back to you shortly with the return-merchandise address and any special instructions required.

When we receive your return, we'll credit back your original payment method.